Hotel 1

L: Lancaster Hotel.

HВ: Hello. My name is Hilary Beacham from Compact Systems. I'd like some information, please.

L: Sorry. You'll have to speak up: it's a very bad line.

HВ: OK. Can you tell me if you have any single rooms available on the 5th, 6th and 7th May?

L: Sorry. I didn't quite catch those dates.

HB: The 5th, 6th and 7th May.

L: Yes, we still have rooms for those dates.

HВ: And does every room have a telephone?

L: Oh yes.

НВ: And the location is very important. Are you near Lancaster Road?

L: Well, we're actually in Lancaster Road. Number 16.

HB: (writing) 60 Lancaster Road.

L: Excuse me. Not "60" - 16.

НВ: 16 - thank you. And the next question is: do you have any meeting rooms?

L: Can you repeat that please?

HB: Meeting rooms. Do you have any?

L: We do. I'll just check that we have one available for those dates... Yes, we do.

HB: Good.

L: Is there anything else?

HB: Oh, yes. Is there a restaurant in the hotel?

L: Did you say "restaurant"?

HB: That's right.

L: No, I'm afraid not; just a snack bar. But there are a number of excellent ones just round the corner.

HB: OK. Thanks very much. Goodbye.

L: Goodbye.

Hotel 2

G: Goodwood Hotel.

HB: Hello. I'd like some information, please.

G: Go ahead.

HB: Do your rooms all have telephones?

G: They do, yes.

HB: And is there a meeting room available?

G: We do have a meeting room. I'd have to check that it's available for the dates you need.

HB: The 5th, 6th and 7th May.

G: Let me see. Yes, that's fine.

HB: And do you have a restaurant?

G: No, I'm afraid not.

HB: Oh, I see. And where is the hotel?

G: We're in Burton Road.

HB: Is that near Lancaster Road.

G: Not really. We're actually about two miles from Lancaster Road. What days did you say you wanted to book?

HB: 5th, 6th and 7th, but...

G: The 5th...

HB:... 6th and 7th.

G: I'm sorry. We're actually booked solid for those dates.

HB: OK. Thank you.

G: Goodbye.

HB: Bye.