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Look at the extracts from the four telephone calls below. Complete them with the phrases used by the speakers





1. I don’t know if you……but I’m organizing a conference about Health and Safety at work.

I’m ………………………..someone who could give a talk about the new safety standards.

2. I’m interested……………………………………………someone who could give a talk.

3. Do you know who I…………………………………….or what department could help?

4. I am putting………………………………………………………………………..now.

5. My name is Delia Wilson from A&G Construction. I was............your PR department.

6. I have just been speaking to a…………………………who said I should speak to you.

7. I understand I’d really………………..if you could recommend someone else, though.

8. I got your number from Peter James, who said that you………………………………..

Listen to the third conversation between Della and Peter James again and look at the notes below. Try to reconstruct the conversation with your partner. Change roles when you finish.

Della: Tell Peter who you are, and why you are phoning (you want him to speak at a conference).

Peter: You would like to give the presentation but you are busy. You suggest your colleague Alastair Wilkins does instead. Alastair is not in his office, so you give Della his mobile number: 564 77 0808.

Speaking

Work in pairs and make a dialogue according to the situation.

STUDENT A STUDENT B
You want to speak to the Head of Sales at Bond & Co., a company which manufactures silk ties, because you want to stock their ties in your department store. You telephone the company. The Head of Sales is not in his office so you leave a message with Student B, a Sales Representative. Student A telephones you and asks to speak to the Head of Sales who is not in the office at the moment, so you offer to take a message. Explain that the Head of Sales is not available and ask if you can take a message, find out your caller’s name and a contact number for him/ her, ask what message the caller wants to leave. Be careful with telephone language and ask your partner to spell things if necessary.






Date: 2015-10-18; view: 450; Нарушение авторских прав



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