Writing. I. Follow up the message you have read before in the Listening section

I. Follow up the message you have read before in the Listening section. You are Mandeep, and you have to send an email to the head of Logistics, Lee Pheng, reporting all of the information from the call.

II. Write an essay on the following problems:

1.Mobiles “should have health warning”

2. Are mobile phones a health hazard?

Project work

“Mobile telephones have become very popular nowadays. However, some people say that their use should be restricted.”

What can you say for and against a mobile telephone?

Use the following plan:

1. Introduction (state the problem)

2. Arguments “for”.

3. Arguments “against”.

4. Conclusion.

Make presentations.

Resources recommended:

http://ezinearticles.com/?Uses-of-Mobile-Phones-in-Our-Day-to-Day-Life-are-Just-Expanding-Day-by-Day&id=414943

http://www.rifcomobile.com/articles/how-mobile-phone-make-our-life-different

http://www.guardian.co.uk/science/2003/jun/23/sciencenews.newmedia

http://bouteiller.wordpress.com/2008/05/07/the-advantages-and-disadvantages-of-mobile-phone/

Lesson 3. Telephone arrangements

Warm up

I. What are some problems that irritate you when telephoning? Look at the list of complaints. Put them in order from 1 to 5 (5 being the most irritating).

· waiting on hold for too long

· not being get through

· not being able to see facial expressions

· having to repeat the same information to different people

· talking to rude operators

Add three or more new complaints to the list.

Reading

I. Skim the text to grasp the general idea.