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Get ready to tell about the staff structure of the hotel as a monologue

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I: R: I: R: I: R: I: R: I: R: I: R: I: R: Roberta, can you tell us a little about the staffing at the Concordia? Well, the Hotel Concordia’s part of a larger group so we’ve got the same structure as the other hotels in the chain. It’s a medium-sized hotel, and it’s divided into three departments – front office, housekeeping, and food and beverages. Food and beverages covers the restaurant, bar, cafeteria, and the kitchen. In the kitchen we’ve got a head chef, Giovanni, and three junior chefs. There are two kitchen assistants, as well. Then for the restaurant and bars, we have a head waiter and six waiters. What about housekeeping? That’s divided into maintenance and rooms. At the moment, there’s one person in maintenance. Enrico, and on rooms there’s the head housekeeper, Carlotta, and her team. She’s got five housekeepers working for her right now, though in the high season we usually contract two more. You use the term housekeeper. Is that the same as chambermaid? Yes, and in the past housekeepers were usually called chambermaids. But we prefer housekeeper. We’re talking about trained professionals here, and the idea of a maid sounds more like a servant than a paid professional. What about the reception? Or should I say front office? For the ordinary client, it’s the reception, obviously. But for us in the hotel trade, it’s the front office. Now, here at the hotel Concordia, the front office is run by Luigi, the Front Office Manager. He’s got six receptionists working under him, and Silvio, the concierge. The concierge? What does he do? As well as carrying bags to guests’ rooms, a concierge runs information services for the guests, or he gets them tickets for shows, for the theatre, he takes messages …things like that. And Silvio does all this? Yes, he does. And he does it very well. Better still, if we are very busy, he also acts as an extra receptionist. Roberta, thanks for your time. Not at all.

Grammar Drills

Review Conditionals, Wishes.

Task 11. Make up interrogative and negative sentences:

A) interrogative and negative sentences:

  1. If you have completed the registration form, I'll give you the key.
  2. If we opened an office in Tokyo, I'd be interested in working there.
  1. I'd have helped you if you had asked me.
  2. I wish it were possible as it is a country I love.

B) alternative questions:

  1. If you have a student card you'll be allowed into the museum at reduced rates. (business card)
  2. If you take the job in tourism, we'd have a splendid opportunity to travel much. (in publication)
  1. If I'd left the house on time, I hadn't missed the train. (be late)
  2. You're not listening to me. I wish you had listened. (to make notes)

C) tag questions:

  1. If I lose a guest on an excursion I'll ring the hotel.
  2. If I got promoted, I would be able to buy a bigger house.
  1. If you had listened to what I said, none of this would have happened.
  2. I wish he was here.

D) special questions:

  1. If you become a managing director of the Forte Hotel, my job will be quite safe.(Who, Where, What)
  2. I think it would create much better discipline in the office if you showed me a bit more respect in front of my staff.(Why, Who, What)
  1. I had taken the job if I'd known about the bad working atmosphere.(Who,Why, What)
  2. I wish I earned more money. (Who, What, Why)

Task 12. Open the brackets, put the verbs into the correct Conditional Type (1,2,3, mixed):

  1. What would they have done if we (not to help) them?
  2. If we (to be) there, it wouldn't happened.
  3. He might have heard the news, if he (not to turn on) the radio.
  4. If the boy (to be) attentive, he won't do any mistakes in his dictation.
  5. If you (to ask) her for tickets, she could have you some.
  6. If he (not to come) home, he wouldn't have noticed the fire.
  7. If I (not to be) in a shower, I would answer the call.
  8. We wouldn't have gone to this party if we (to know) the truth.
  9. If Beth (to go) to her home town, she could visit her parents.
  10. If (not to drink) coffee late at night, she would have been able to sleep.

Task 13. Complete the sentence using 'I wish':

  1. I don't have much time. I wish…
  2. My computer is old and slow. I wish ….
  3. It's really cold here. The climate is awful. I wish….
  4. Mark and Sally are going to India but it's not possible for me to go with them. I wish….
  5. I don't understand this point of grammar. I wish…

Task 14. Translate into Ukrainian:

  1. I wish I hadn't gone on holiday. If I hadn't gone on holiday, I wouldn't have had my camera stolen.
  2. If he'd taken his job seriously, he wouldn't be unemployed.
  3. If I knew anything about cars, I would have changed the tyre myself.
  4. Unless the Chinese restaurant is open, we'll go for a pizza.
  5. If you'd bought a map, we wouldn't have got lost.
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Date: 2015-06-11; view: 1271; Нарушение авторских прав; Помощь в написании работы --> СЮДА...


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