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Contents
| Chapter 1 | |
| 1. Business Letters in English | |
| 1.1. Who writes Business Letters? | |
| 1.1.2. Why write Business Letters? | |
| 1.2. Business Letter Vocabulary | |
| 1.3. Business Letter Formats | |
| 1.3.1. Formatting Business Letters | |
| 1.3.2. Formatting Envelopes for Business Letters | |
| 1.3.3. Formatting Business Memos | |
| 1.3.4. Formatting Business Email | |
| 1.4. Planning a Business Letter | |
| 1.4.1. Who am I writing this letter to? | |
| 1.4.2. Why am I writing this letter? | |
| 1.4.3. Are there specific details I need to include? | |
| 1.4.4. Do I require a response? | |
| 1.4.5. How can I organize my points logically? | |
| 1.5. Writing a Business Letter | |
| 1.5.1. Salutation | |
| 1.5.2. First paragraph | |
| 1.5.3. Second and third paragraphs | |
| 1.5.4. Final paragraph | |
| 1.5.5. Closing | |
| 1.5.6. Writing Tips | |
| 1.6. Proofreading a Business Letter | |
| 1.6.1. Checklist | |
| 1.7. Business Letters Samples | |
| Chapter 2 | |
| 2. Resumes, CVs and Covering Letters in English | |
| 2.1. You never get a second chance to make a first impression | |
| 2.1.1. Why you need a good CV | |
| 2.1.2. What a CV or resume is not | |
| 2.1.3. What a CV or resume is | |
| 2.1.4. Why you need a good covering letter | |
| 2.2. Your Covering Letter | |
| 2.2.1. Content | |
| 2.2.2. Format | |
| 2.3. Your CV/Resume | |
| 2.3.1. Content | |
| 2.3.2. Format | |
| 2.3.2.1. Word-processed or hand-written? | |
| 2.3.2.2. How many pages? | |
| 2.3.2.3. What size paper? | |
| 2.3.2.4. What quality paper? | |
| 2.3.2.5. What sort of typeface? | |
| 2.3.3. Do's and Don'ts | |
| 2.3.3.1. Do this... | |
| 2.3.3.2. Don't do this... | |
| 2.3.4. Vocabulary | |
| 2.3.4.1. The Value of Simplicity and Clarity | |
| 2.3.4.2. The Power of Action Verbs | |
| 2.3.4.3. Power Words to Use | |
| 2.3.4.4. British and American English | |
| 2.3.5. 10 Essential Tips | |
| 2.4. Samples | |
| Chapter 3 | |
| 3. Meetings in English | |
| 3.1. Vocabulary | |
| 3.2. Preparing for a Meeting | |
| 3.2.1. Calling a Meeting | |
| 3.2.2. Writing an Agenda | |
| 3.2.3. Allocating roles | |
| 3.3. Opening a Meeting | |
| 3.3.1. Small Talk | |
| 3.3.2. Welcome | |
| 3.3.3. Roll Call/Apologies | |
| 3.3.4. Objectives | |
| 3.4. Following the Agenda | |
| 3.4.1. Taking the Minutes | |
| 3.4.2. Watching the Time | |
| 3.4.3. Regaining Focus | |
| 3.4.4. Voting | |
| 3.4.5. Comments and Feedback | |
| 3.5. Closing a Meeting | |
| 3.5.1. Wrapping Up | |
| 3.5.2. Reminders | |
| 3.5.3. Thank You' s and Congratulations | |
| 3.5.4. Follow Up | |
| Chapter 4 | |
| 4. Negotiations in English | |
| 4.1. The Art of Negotiating | |
| 4.2. Vocabulary | |
| 4.3. Preparing to Negotiate | |
| 4.4. Collaborative Negotiating | |
| 4.5. Coming to a Close or Settlement | |
| 4.5.1. Beware of last-minute strong-arm tactics | |
| 4.5.2. Language to use in closing | |
| 4.5.3. Formalize the agreement/negotiation | |
| Chapter 5 | |
| 5. Presentations in English | |
| 5.1. Introduction | |
| 5.1.1. Preparation | |
| 5.1.2. Objective | |
| 5.1.3. Audience | |
| 5.1.4. Venue | |
| 5.1.5. Time and length | |
| 5.1.6. Method | |
| 5.1.7. Content | |
| 5.1.8. Structure | |
| 5.1.9. Notes | |
| 5.1.10. Rehearsal | |
| 5.2. Equipment | |
| 5.3. Delivery | |
| 5.3.1.Nerves | |
| 5.3.2. Audience Rapport | |
| 5.3.3. Body Language | |
| 5.3.4. Cultural Considerations | |
| 5.3.5. Voice quality | |
| 5.3.6. Visual aids | |
| 5.3.7. Audience Reaction | |
| 5.4. Language | |
| 5.4.1. Simplicity and Clarity | |
| 5.4.2. Signposting | |
| 5.5. The Presentation | |
| 5.5.1. Introduction | |
| 5.5.2. Body | |
| 5.5.3. Conclusion | |
| 5.5.4. Questions | |
| 5.6. Review |
Date: 2015-09-25; view: 271; Нарушение авторских прав; Помощь в написании работы --> СЮДА... |