Staying at a hotel

I. Write down some words and expressions from the film.

1. A suite – a set of rooms, especially expensive ones in a hotel.

2. To complete a form – to fill in/out a form.

3. A bell hop – a servant of the lowest rank being on duty at a hotel floor.

4. To serve dinner – to provide customers with dinner at a restaurant.

5. To have a strong presence – to have a strong position (on the market etc).

6. A tone – a sound made by electronic equipment, such as a telephone.

7. Would you care to (do something)? – a speech exponent of politeness used to express a request or proposal; e.g. Would you care to follow me? = Would you please follow me?

8. A waiter – a person who serves customers at a restaurant.

9. Strip – a long narrow piece of something.

10. Pullet – a young chicken during its first year of laying eggs.

11. To steam – to cook something in steam.

12. Leek – a vegetable with a long white stem and long flat green leaves, which tastes a little like an onion.

13. To garnish – to add something to food in order to decorate it.

14. Snow peas – white peas (pea is a large round green seed that is cooked and eaten as a vegetable).

15. Lightly – a little, slightly.

16. A fluffy baked Idaho potato – a dish made of potatoes cooked like pop corn.

17. A tad (of) – a small amount, a little bit (of); e.g. “Would you like some milk?” “Just a tad.”

18. Plain – without anything added or without decoration.

19. Beverage – a drink.

20. Carbonated water – aerated water containing small bubbles.

21. Non-carbonated water – plain water.

22. Innovative product – an original new product; innovation.

23. Bill BrE – a list showing how much you have to pay for food you have eaten in a restaurant; check AmE.

24. To charge something to somebody’s account – to record the cost of something on someone’s account, so that they can pay for it later; e.g. Charge the room to the company’s account.

25. Advanced – forward-looking, very up-to-date.

26. leisure – time when you are not working or studying and can relax and do things you enjoy.

27. To check out – to leave a hotel after paying the bill.

28. Entirely – fully, completely.

29. Fault – a mistake, error, lapse, guilt, blame etc.

30. Confusion – a mistake resulting from the lack of clear understanding of a situation.

31. To accept something with someone’s compliments – to accept something gratis, at the offering party’s expense, usually as an excuse for some fault.

II. Translate the new vocabulary into Russian[5].

III. Watch the film for the 1^st time.

IV. Give a proper Russian interpretation of the following sentences and phrases from the film.

1. There’s nothing here under that name. – На это имя ничего нет.

2. I’ll just be a second. – Подождите секунду.

3. Oh, dear! – О, Боже!

4. I’ll have the bell hop to see to your bags. – Я попрошу коридорного принести ваш багаж.

5. Enjoy your stay. – Приятного отдыха.

6. – It’s good of you to see me. – Спасибо, что согласились со мной встретиться.

– Not at all. – Ну, что вы.

7. I’m afraid our office is closed. – К сожалению, наш офис закрыт.

8. No, well that will be okay, I guess. – Нет, я думаю, что проблем не будет.

9. I’m your waiter this evening. – Сегодня вечером я буду вас обслуживать.

10. And the tomato soup to start. – А для начала – томатный суп.

11. News travels fast in the toy industry. – Как быстро расходятся слухи в индустрии игрушек.

12. Could I have the bill, please? – Счет, пожалуйста!

13. Dealer Dan also uses very advanced technology. – В Дилере Дэне тоже использована передовая технология.

14. Just let me check. – Позвольте, я проверю.

15. Prepare the bill again at the standard rate. – Перепишите счет по стандартному тарифу.

16. Please, accept last night’s dinner with our compliments. – Пожалуйста, примите вчерашний ужин за счет заведения.

V. Watch the film for the 2^nd time.

VI. Answer some questions on the film.

1. What surprise was waiting for Kate at a hotel?

2. What was the only option the receptionist could offer her in the circumstances?

3. How much did the suite cost per night?

4. What did the price of the suite include?

5. What information was it necessary to state to fill in the form?

6. What manner of payment did Kate apply to?

7. Why did Kate decline a bell hop’s services?

8. When did they serve dinner at the hotel?

9. Why did Mr. Sakai meet Bibury Systems’ competitors? Whose initiative could that appointment be?

10. Did the Sales Manager call RUYJ Advertising or Bibury Systems?

11. What message did she leave in the answer-phone?

12. Did Kate need to have a reservation to have dinner in the hotel’s restaurant?

13. Was Kate addicted to smoking? How did you define that?

14. What information was given to Kate about the restaurant’s special dish, Presidential Chicken by name?

15. Why could she have refused the Presidential Chicken, to your mind? Was that the matter of ingredients, the way of cooking or anything else?

16. What did she order in the end for the 1^st, 2^nd and 3^rd courses?

17. How did Mr. Sakai perceive the fact George Pearson was aware of his contacts with Bibury Systems?

18. Did you feel the shade of harshness in Mr. Sakai’s voice when he was saying that he was interested in any innovative product? What could provoke his annoyance?

19. Could Mr. Pearson have applied to eavesdropping through “bugs” or any other ways of industrial espionage to get information about their rivals? What is your attitude to such methods in business?

20. Why was Mr. Pearson so obviously interested in dealing with Mr. Sakai?

21. Where did Kate McKenna ask to charge her restaurant bill? In other words, how was she going to pay for her dinner?

22. What technology did Dealer Dan use?

23. What was its launch time?

24. How did Mr. Pearson reply the question about the cost of Dealer Dan? He replied very evasively, didn’t he? Why did he avoid a direct and clear answer?

25. What did Kate complain of when she was talking to the assistant manager?

26. “Kate was to stay in the suite.” “Kate had to stay in the suite.” Will you please choose the correct variant?

27. How did the assistant manager respond to the claim?

28. What brought about the confusion?

29. Who was to blame for that?

30. What 2 kinds of compensation for financial and moral damage were offered to Kate by the hotel’s administration?

VII. Make up one of the following dialogues.

1) Checking in at a hotel;

2) Checking out from a hotel;

3) Making a complaint at a hotel;

4) Making an order in a restaurant.

VIII. A. Write down a message to be recorded into your answer-phone for the occasion you are not available home or in the office. B. After that write down some caller’s message that might appear in your answer-phone. Both kinds of messages were demonstrated in the film[6].