Business Person’s Professional Qualities

In our society we have all kinds of organizations, such as companies, government departments, unions, hospitals, libraries and others. They are very important. They help us to create our standards of living and our quality of life. In all these organizations, there are people who carry out the work of a manager although they do not have that title.

A manager motivates or directs and leads other workers. In most companies, the activities of a manager depend on the level at which he/she is working. Top managers, such as chairmen or directors are busy with long-time planning, policy making, and the relations of the company with the outside world. They make decisions on the future of the organization.

On the other hand, middle managers and supervisors make day-to-day decisions. They deal with customers and technical problems, supply goods or make orders. For these tasks managers need both analytical and social abilities.

Speaking about analytical abilities we can’t but mention that managers must be able to set objectives for their organization and then work out how to achieve them. They also have to decide how to use the company’s /organization’s /union’s resources, how to divide the task among the employees, how to select people for the jobs. Also they must be able to set targets and standards and measure the performance of the organization.

As for the social abilities, it is necessary to say that good managers are both able to motivate employees and communicate with them, they have to get people to work as a team and help them to grow as human beings.

Ex. 1. Make up questions and find in the text answers to them:

1. Why/in our society/all kinds of organizations/are/important?

2. the level/the activities of a person/do/depend on/at which he is working/Why?

3. top managers/do/What/do?

4. middle managers/What/ busy with/are?

5. perform/What /does/operations/the manager?

6. the manager/does/analytical abilities/need/and social skills/Why?