International Computing Services plc

Telephone: (071) 625 4443

City Road Fax: (071)16253012/3108

London EC3 4HJ Telex: 295386

Your ref: Our ref: KH 305/9 Date: 25 July 200-

Ms Carol Brice

25 Westbound Road

Borehamwood

Herts

WD6 IDX

Dear Ms Brice,

I am writing on behalf of Ms Frances Newman to tell you that you were successful in your interview on 12 July for the post of Personal Assistant.

Your duties will commence at 09.00 on 10 October 200-, but we would appreciate it if you could arrive at 08.30, so that we can introduce you to the staff, and acquaint you with office procedures.

Full details of your terms of employment are on pp 9-14 of our employees' handbook, ICS 661, but, as we discussed at the interview, your hours will be subject to requirement, and no overtime will be paid. This is compensated for by an annual bonus paid to administrative staff, based on annual profits.

Your starting salary will be £16,000, with annual increments of 9 per cent in the first three years, and subject to negotiation thereafter. During this period you will be allowed three weeks' vacation a year, and four weeks after three years, rising to a maximum of six weeks. In addition to the listed fringe benefits, which include a Non-Contributory Pension Scheme at 8% of your gross salary; free medical insurance; staff discounts on our products, etc.

Please look at the relevant sections of the handbook carefully, and if you have any queries, contact me.

I look forward to welcoming you to the company, meanwhile, would you sign one of the two copies of the Contract of Employment enclosed and return it to Mrs J. Hastings, Personnel Officer, at the above address, with your confirmation accepting the post.

Yours sincerely,

Anne Levin

Anne Levin (Mrs)

pp Frances Newman

Sales Director

Questions:

1. Which job has Ms Brice been selected for?

2. Why does she need to come to the office early?

3. Where will she find information about her conditions of employment?

4. When does this firm offer pay rises?

5. What must she do when she confirms she will take the job?

6. Does the firm offer anything else besides a salary?

7. Which words in the letter correspond to the following: become familiar, to work when needed, increases, benefits besides salary, money taken off purchases by employees, questions?