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Как сделать разговор полезным и приятным
Как сделать объемную звезду своими руками
Как сделать то, что делать не хочется?
Как сделать погремушку
Как сделать так чтобы женщины сами знакомились с вами
Как сделать идею коммерческой
Как сделать хорошую растяжку ног?
Как сделать наш разум здоровым?
Как сделать, чтобы люди обманывали меньше
Вопрос 4. Как сделать так, чтобы вас уважали и ценили?
Как сделать лучше себе и другим людям
Как сделать свидание интересным?
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Situation 1
Teller: Next please. How may I help you?
Customer: Yes, I’d like to make a withdrawal from my saving account and cash a check.
Teller: Certainly sir. Please complete this withdrawal slip, with your name, account number and amount of withdrawal.
Customer: There you go.
Teller: Thank you. How would you like that?
Customer: Could I have two hundreds, two fifties, and the rest in twenties.
Teller: Here you are. I need you to endorse the back of the check you want to cash and I’ll need to see an ID.
Customer: No problem.
Teller: Here you are. Will that be all today?
Customer: Yes, that will do it. Thanks.
Teller: Thank you. Have a pleasant day.
Situation 2
| A: | Good morning, can I help you? |
| B: | Yes, I'd like to open a deposit account. |
| A: | Certainly Sir. Would you like a Silver or a Gold account? |
| B: | What's the difference? |
| A: | You can open a Silver account with just $5. The account comes with a cash card so you can withdraw your money at any time. The Silver account currently pays 5% interest. For the Gold account you need a minimum of $500, and you have to give 14 days notice to withdraw money. The interest rate is 6.5%. |
| B: | I'll go for the Silver account. |
| A: | How much would you like to deposit? |
| B: | $500 |
| A: | And we'll need two proofs of ID; telephone bill, driver's license, credit card statement etc. |
| B: | I'm sorry, I don't have any of those on me. I'll come back tomorrow. |
Situation 3
| C: | Good morning, I'm the manager, how can I help you? |
| D: | We'd like to apply for a mortgage. |
| C: | Have you found a property you're interested in? |
| D: | Yes we have. |
| C: | How much would you like to borrow? |
| D: | Well, the property is $75,000, but we have a deposit of $25,000 |
| C: | So you need a $50,000 loan. Do you have an account with this bank? |
| D: | Yes, we both have accounts here. I've had my account for over fifteen years. |
| C: | How much do you both earn? |
| D: | I earn $15,000 a year and my wife earns $12,500. |
| C: | That's fine. Now Would you like to complete this form......... |
Date: 2015-10-18; view: 330; Нарушение авторских прав; Помощь в написании работы --> СЮДА... |