Attaining Quality has something to do with satisfying the ____ of the customer

a) expectations;

b) wants;

c) deeds;

d) goals.

Choose the appropriate word to compete the sentence.

Modern reforms in municipal economy make constant changes in _______ training of the specialists more urgent.

a) common;

b) advanced;

c) computer;

d) usual.

Choose the appropriate word to compete the sentence.

In modern conditions it is essential ___________ the conception of public property management on the fundamentally scientific base.

a) to write;

b) to develop;

c) to make;

d) to draft.

Test 10

Put the correct form of the verb in the gaps.

A market manager always ___________ market research.

a) organize;

b) organizes;

c) organizing;

d) is organizing.

Choose the appropriate word to complete the sentence.

They have analyzed the time log ____________.

a) not long ago;

b) last time;

c) recently;

d) yet.

Find a suitable interpretation for the underlined words and word combinations in the sentence.

The flight leaves in 20 minutes – we’ll never make it.

a) survive after it;

b) be successful in your career;

c) succeed in reaching a place in time, especially when this is difficult;

d) achieve this.

Find a suitable interpretation for the underlined words and word combinations in the sentence.

For your best business meeting, dinner or management retreat you might want to consider a cruise ship or a private train.

a) a movement away from a place because of danger;

b) an act of changing a decision because of criticism;

c) a period of time when somebody stops their usual activity to do something else;

d) a movement away.

Put the correct form of the verb in the gaps.

He said that new posts __________ in the “Situations Vacant” column.

a) were being advertised;

b) are being advertised;

c) will be advertised;

d) were advertising.

Put the correct form of the verb in the gaps.

He explained that if the goods were faulty, customers _________ either cancel the purchase or ask for a complete replacement.

a) will;

b) can;

c) do;

d) could.